Blog & News

The integration of information systems is an urgent task for companies regardless of their industry, size or scale of operations. Flexible data synchronization between different sources of information allows to optimize workflows, increase transparency, enhance the efficiency of working with a growing customer base, seamlessly connect new systems, ensure reliability and speed when multiple systems work together, and deal with a number of other challenges.

WaveAccess, an international developer of complex software solutions, is expanding its presence in Western Europe. The office in Karlsruhe was opened together with the German partner company RD-Software. WaveAccess Germany offers 350+ IT experts, a portfolio of 300+ projects implemented for 16+ industries, and a hybrid team approach that has already proved to be effective. WaveAccess and RD-Software have been implementing joint projects for German companies since 2001, which helped gain a deep understanding of the local market. Denis Assanbaev, RD-Software founder, was appointed as the head of the office.

In the age of the consumer, are there actually new ways to optimize the customer experience design processes and approaches to provide delightful customer service and remain efficient from a business perspective? 

Extracting the value out of large amounts of customer insights remains the greatest challenge. Whereas the number of customer requests is increasing – sales, marketing and customer service teams are simply not keeping up. Which results in businesses failing to abide by the terms of SLAs, missing the opportunity to increase conversion rates and losing clients. This is where Machine Learning comes into play.

For the third year in a row, WaveAccess becomes a winner in the annual Microsoft Partner Awards. This time the jury members awarded the company in the Media & Communications, and rated myQuiz — a platform for real-time online quizzes. The web service offers a new model of content consumption, opening a new communication channel for brands. This year, nominees of the Microsoft Partner Awards were chosen among more than 2900 submissions sent from 115 countries.

The Life Science industry requires qualified and competent software assistance as delivered by WaveAccess. But how specifically can Life Science companies benefit from a digital transformation? What challenges might they encounter and how can we deal with them? What technologies are said to be truly game-changing for the industry? Søren Sorgenfri, the Danish journalist, spoke to Stefan Pedersen, Managing Director at WaveAccess Nordics to uncover the answers to these and other questions. Here is the interview published in the Life Science special edition of Berlingske, a Danish daily newspaper.

When considering Machine Learning (ML) as a part of your company’s IT toolbox, there are certain things that are pivotal to address. In the following article we will touch upon how your approach to ML projects may impact the outcome. Thorough planning, expectation management and honesty are key elements.

The Danish company SKOV A/S, the world’s leading supplier of climate and farm management solutions for livestock production, has partnered with WaveAccess to develop Episcope – the analytical tool that will revolutionize the agricultural market in Denmark and the rest of the world.