Telephony Integration with other systems is not only a new trend, but an effective solution. Any business application will be incomplete if it does not include a communication tool to increase productivity and profitability. Integration of current platforms / applications with Asterisk (or other telephony software solutions) optimizes business processes, reduces costs and gains a number of competitive advantages for a successful development.
To optimize call center performance
To process incoming calls automatically
To collect data from customers automatically
To sort and unite business information into groups on specific criteria
To use the data from both systems to build analytical report
Integrate phone system with business applications of the company
Create a new application with the phone system integration
Optimize the existing integration system to improve business processes
Build personal reporting system for optimization of business processes
Our advantage : experience in development of our own product and project implementation that required integration of telephony software solutions with business applications.
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