November 2021 marked the upgrade of ValueAI, the AI-enhanced solution to process incoming requests. Now the platform features the integration of data obtained from chatbots and CRM systems. Prioritized requests and recommendations for processing the requests that are prov...
We created a new product to optimize your Artificial Intelligence development process. It helps train AI based models to process customer requests, support tickets, and other incoming text data. ValueAI is a low code platform that enables the work in a convenient visual e...
In the age of the consumer, are there actually new ways to optimize the customer experience design processes and approaches to provide delightful customer service and remain efficient from a business perspective?
In September 2018, delegates from WaveAccess attended three leading tech events hosted in Copenhagen: TechBBQ summit, Danish-Russian IT conference, and the AI conference organized by Computerworld. Here is what we learned.
C4CRM Relationships Chart tool goes beyond capabilities of Dynamics CRM 2015 built-in Hierarchy Visualizations and eliminates critical limitations in the visualization that many CRM projects face.
Gamification Tool add-on gives points to users for each data operation they perform in CRM, therefore providing an easy way to measure user adoption, organize competition between users and teams, and get CRM adoption increased.
We're glad to inform you that we have launched a new powerful integrated suite of web-based applications for Document Control and Business Process Management Singlepoint in Russia!
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