We updated the functionality of ValueAl, an AI-powered platform for processing incoming requests. The OCR (Optical Character Recognition) feature has been added to the platform. Now the solution can recognize document scans and convert them into Docx format.
WaveAccess built a multi-tenant lead capture platform for CaptureNow, the US-based SaaS solution provider for consumer-based law firms. The application allows users to reduce the cost of client acquisition, customer retention and increase the number of requests and posit...
Let’s unveil how to build a centralized request management system and solve the problem of inefficient request processing using Artificial Intelligence.
Let's look at the interface design challenges where experts are increasingly using AI, and speculate about whether AI helps achieve a new level of individuality in the creation of digital products, and also whether it can compete with UX/UI designers.
The MLOps concept helps optimize and automate AI/ML infrastructure maintenance, saving resources. Let’s break down the benefits and functionality of this approach, and observe the industries where it shows the greatest effectiveness.
Marketplaces pick out products for customers that perfectly meet their needs, and streaming services create personalized music and video compilations. This is possible thanks to recommendation systems. Let’s unveil how to develop one.
For many years now, digitalization has been one of the most significant components of company development in various fields. The shipping industry is no exception. In this area, digital transformation is an important and big step towards improving the quality of transport...
November 2021 marked the upgrade of ValueAI, the AI-enhanced solution to process incoming requests. Now the platform features the integration of data obtained from chatbots and CRM systems. Prioritized requests and recommendations for processing the requests that are prov...
Futurology, an online magazine covering Machine learning, Artificial Intelligence, Predictive Analytics and Natural Language Processing topics featured WaveAccess in their latest Innovative Companies list.
WaveAccess took part in the development of the MyPlasticDiary web application MVP, which aims to make it possible to track and control your level of plastic consumption, find the nearest recycling points and thus reduce your plastic footprint.
We created a new product to optimize your Artificial Intelligence development process. It helps train AI based models to process customer requests, support tickets, and other incoming text data. ValueAI is a low code platform that enables the work in a convenient visual e...
Today we are going to share a story where we participated in a project that included low quality data and failed the expected model’s accuracy rate. But in the end, both us and the client see this experience as a success - and let’s see why.
In his interview with Neptune, Vladimir Rybakov, Head of Data Science at WaveAccess, shared how to solve problems fast under extreme pressure, how taking responsibility can help progress in career and much more. Get the interview's key takeaways in our blog post.
In the second part of his interview with CIO Applications, Ilya Feigin, CTO and founder of WaveAccess shared his vision on the actual role of customization in the product life cycle, and outlined what differentiates WaveAccess from its peers.
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