CRM

WaveAccess is expanding its presence in Western Europe. The office in Karlsruhe was opened together with the German partner company RD-Software. WaveAccess Germany offers a team of top-tier IT specialists, and a hybrid team approach.

A solution for a financial company. Artificial Intelligence based CRM collects customer information.

Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed an education company to improve the work efficiency of a large-scale call center. Learn more.

WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for a major pension fund, enabling personalized and enhanced customer communications.

In this article, we overviewed three Salesforce issues encountered within the Winter ‘18 release along with solutions found by our development team.

We build a ticket sales website capable of capturing all information about the site's visitors and ticket buyers (calls, inquiries, contacts, etc.) with a sales support system.

A quiz game is the new feature of WaveAccess Dynamics CRM Gamification Tool that allows you to improve the sales team’s knowledge about customers or company products, increase employee engagement and improve CRM user adoption.

Thanks to WaveAccess CRM Gamification Tool, you can create a team environment and encourage sales team members with group goals and incentives. It is a Microsoft CRM gamification add-on that introduces game mechanics in your CRM.

C4CRM Relationships Chart tool goes beyond capabilities of Dynamics CRM 2015 built-in Hierarchy Visualizations and eliminates critical limitations in the visualization that many CRM projects face.

It’s impossible to constantly expand the call-center or lose customers because of the large queues on the line. Our Gamification Tool for Dynamics CRM can help develop a highly motivated team by adding built-in incentives.

Sales improvement means a highly encouraged team with initiative. Motivate your employees to close deals more quickly and optimize their workflow with a powerful WaveAccess CRM Gamification tool.

Here you will find a little review on Convergence 2015 conference, Microsoft’s marquee event for Dynamics-related announcements.

At Convergence 2014, our CRM Gamification module was really appreciated by attendees, so we did our best to present the innovated Gamification Tool at Microsoft Convergence 2015. Check out its new features!

Meet us at Microsoft Convergence 2015! We cannot wait to see our partners and customers to share our insights and experiences, and also present our hot products that were enhanced with new features.