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Articles onMicrosoft

Open Source approach helps optimize costs by 20 times

In 2020 the increasing demand for online services resulted in the explosive growth of the expenses for software maintenance. After monthly cloud consumption in myQuiz, our own.NET application, jumped from $4,400 to $11,000, we faced the challenge of speeding up the deliv...

November 19, 2020

How to work with Open Source projects in Microsoft Azure. Part 3

In this article, we will shed light on the not so obvious ways to reduce costs in a well-established infrastructure, and the proper management of business process optimization, as well as share the reasons why you actually need Azure Kubernetes Service and multi-cloud.

October 6, 2020

How to work with Open Source projects in Microsoft Azure. Part 2

In this blog post, you will find a roadmap for an efficient and cost-effective IT landscape upgrade with Microsoft Azure, along with a coherent journey from MVP to commercial operation with Kubernetes.

September 24, 2020

How to work with Open Source projects in Microsoft Azure. Part 1

How to optimize the cost of software development and delivery, where to start the transition to Open Source technologies and how to work with Open Source projects in the Microsoft Azure cloud? Find detailed instructions in our new blog posts series.

September 14, 2020

Dynamic Context

A solution for a financial company. Artificial Intelligence based CRM collects customer information.

January 1, 2019

Integrating CRM and IP-PBX in an education company

Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed Maximum, an education company, to improve the work efficiency of a large-scale call center. Learn more.

November 29, 2018

Integration of PBX and CRM system in BLAGOSOSTOYANIE Fund

WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for the Non-State Pension Fund BLAGOSOSTOYANIE. It allows the fund to personalize and improve communications with customers.

November 5, 2018

Experience using Azure Cosmos DB in a commercial project

In this article, we will share with you our experience using the Azure Cosmos DB database service in a commercial project. We will tell you what the DB is for, and the nuances we came across throughout development.

July 6, 2018

Microsoft Partner Awards 2018 Winner in Artificial Intelligence

In June 2018, Microsoft announced WaveAccess as the 2018 Artificial Intelligence Partner of the Year in Russia. For the second year in a row, WaveAccess has won the category proving the company’s expertise in Machine Learning and AI.

June 8, 2018

Video streaming with Azure and .NET

Here are the lessons learned from using Azure Media Services for implementing the video streaming feature in one of our projects: what we really enjoyed, and what we were puzzled with.

May 22, 2018

We were recognized as the 2017 Partner of the Year Award winner

Jisp – the award-winning solution in the Business Analytics category – is a shopping ecosystem that completely changes the way retailers communicate with their customers both online and offline.

July 10, 2017

How to encourage highly competitive sales managers to collabor...

Thanks to WaveAccess CRM Gamification Tool, you can create a team environment and encourage sales team members with group goals and incentives. It is a Microsoft CRM gamification add-on that introduces game mechanics in your CRM.

September 8, 2015

Reducing clients’ waiting period during the call

It’s impossible to constantly expand the call-center or lose customers because of the large queues on the line. Our Gamification Tool for Dynamics CRM can help develop a highly motivated team by adding built-in incentives.

August 12, 2015

Close more deals faster with WaveAccess CRM Gamification Tool

Sales improvement means a highly encouraged team with initiative. Motivate your employees to close deals more quickly and optimize their workflow with a powerful WaveAccess CRM Gamification tool.

July 30, 2015
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