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With the new Game feature of WaveAccess CRM Gamification tool you can easily learn valuable facts about your customers between calls. Check how it works, and don’t miss a chance to install the tool!

Gamification products must keep pace with the times. Now, WaveAccess CRM Gamification Tool can boast new features: a new convenient way to display the achievements, an opportunity to form teams and complete entire departments, and a filter for more detailed statistics.

Gaming elements inserted into the working day is an effective solution to increase company’s productivity. Our Gamification plug-in allows you to turn boring CRM work into enjoyable task and fun.

WaveAccess company proudly announces the opening of our representative office in the UK. Our London representative is available from 8 am to 6 pm Monday to Friday.

New functionality makes a powerful, highly effective and accurate business intelligence tool accessible to any CRM user.

Our trixbox & CRM integrations has got a new feature - it can pop up caller's CRM form for a direct call to the extension, as well as for the call that is transferred from the queue to the extension.

Relationship Charts is used to visualize relationships between all objects in MS CRM. And indeed, it can be used for almost anything – e.g. it will help sales people identify the key decision-makers.

WaveCompressor is a file archiver application that supports zip and bzip2.

eService & ChatOnline CRM Accelerator is a functional extension for Microsoft Dynamics CRM that provides live chat capabilities to eService portal engine and allows portal visitors and portal operators to communicate in real-time mode.

Now the screen sharing tool within OnlineHelp supports new following features