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Learn your customer better

With the new Game feature of WaveAccess CRM Gamification tool you can easily learn valuable facts about your customers between calls. Check how it works, and don’t miss a chance to install the tool!

August 2, 2013

New WaveAccess CRM Gamification Tool features

Gamification products must keep pace with the times. Now, WaveAccess CRM Gamification Tool can boast new features: a new convenient way to display the achievements, an opportunity to form teams and complete entire departments, and a filter for more detailed statistics.

May 21, 2013

Turn Microsoft CRM into a Game with our free Gamification tool

Gaming elements inserted into the working day is an effective solution to increase company’s productivity. Our Gamification plug-in allows you to turn boring CRM work into enjoyable task and fun.

September 28, 2012

Great news! WaveAccess opens its office in London

WaveAccess company proudly announces the opening of our representative office in the UK. Our London representative is available from 8 am to 6 pm Monday to Friday.

March 19, 2012

SalesCentric Relationship Charts v4.6 released

New functionality makes a powerful, highly effective and accurate business intelligence tool accessible to any CRM user.

October 14, 2010

trixbox & CRM integration

Our trixbox & CRM integrations has got a new feature - it can pop up caller's CRM form for a direct call to the extension, as well as for the call that is transferred from the queue to the extension.

July 19, 2010

SalesCentric Relationship Charts and Custom Views are back

Relationship Charts is used to visualize relationships between all objects in MS CRM. And indeed, it can be used for almost anything – e.g. it will help sales people identify the key decision-makers.

July 13, 2010

Data compression application for Bada released

WaveCompressor is a file archiver application that supports zip and bzip2.

June 24, 2010

eService & ChatOnline CRM Accelerator

eService & ChatOnline CRM Accelerator is a functional extension for Microsoft Dynamics CRM that provides live chat capabilities to eService portal engine and allows portal visitors and portal operators to communicate in real-time mode.

March 4, 2010

OnlineHelp functionality revamped

Now the screen sharing tool within OnlineHelp supports new following features

February 10, 2010
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