November 2021 marked the upgrade of ValueAI, the AI-enhanced solution to process incoming requests. Now the platform features the integration of data obtained from chatbots and CRM systems. Prioritized requests and recommendations for processing the requests that are prov...
According to a comprehensive research work done by Denis Appelganz from WaveAccess at Osnabrück University, Germany, German hospitals are eager to increase the quality of their services through digitization.
We created a new product to optimize your Artificial Intelligence development process. It helps train AI based models to process customer requests, support tickets, and other incoming text data. ValueAI is a low code platform that enables the work in a convenient visual e...
We proudly announce that WaveAccess became a member of the MindSphere World Association. It is a global and independent user association that aims to promote the IoT to shape the future of the digital economy, and promotion of the Siemens MindSphere® platform.
In this article, we will shed light on the not so obvious ways to reduce costs in a well-established infrastructure, and the proper management of business process optimization, as well as share the reasons why you actually need Azure Kubernetes Service and multi-cloud.
In this blog post, you will find a roadmap for an efficient and cost-effective IT landscape upgrade with Microsoft Azure, along with a coherent journey from MVP to commercial operation with Kubernetes.
How to optimize the cost of software development and delivery, where to start the transition to Open Source technologies and how to work with Open Source projects in the Microsoft Azure cloud? Find detailed instructions in our new blog posts series.
In the second part of his interview with CIO Applications, Ilya Feigin, CTO and founder of WaveAccess shared his vision on the actual role of customization in the product life cycle, and outlined what differentiates WaveAccess from its peers.
CIO Applications, a technology magazine, has interviewed Ilya Feigin, CTO and founder of WaveAccess on the company’s response to leading trends – in terms of technologies and project management methodologies.
WaveAccess joined SPORTEL Miami, the global convention for the sports media and technology industry. Our team has shared insights on how technology is carving out new, creative, and experiential ways to enhance fan engagement.
WaveAccess won the "Project of the Year" Award in the special category "Expert’s Choice" for the digital farming solution Episcope. The IoT and AI based analytical platform for enhancing farm performance was implemented for SKOV A/S.
WaveAccess is expanding its presence in Western Europe. The office in Karlsruhe was opened together with the German partner company RD-Software. WaveAccess Germany offers a team of top-tier IT specialists, and a hybrid team approach.
In the age of the consumer, are there actually new ways to optimize the customer experience design processes and approaches to provide delightful customer service and remain efficient from a business perspective?
In his interview with Berlingske newspaper, Stefan Pedersen, Managing Director at WaveAccess Nordics, outlined how can Life Science companies benefit from digitalization, what challenges might they face and how to deal with them.
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