Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed Maximum, an education company, to improve the work efficiency of a large-scale call center. Learn more.
WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for the Non-State Pension Fund BLAGOSOSTOYANIE. It allows the fund to personalize and improve communications with customers.
Thanks to WaveAccess CRM Gamification Tool, you can create a team environment and encourage sales team members with group goals and incentives. It is a Microsoft CRM gamification add-on that introduces game mechanics in your CRM.
It’s impossible to constantly expand the call-center or lose customers because of the large queues on the line. Our Gamification Tool for Dynamics CRM can help develop a highly motivated team by adding built-in incentives.
Sales improvement means a highly encouraged team with initiative. Motivate your employees to close deals more quickly and optimize their workflow with a powerful WaveAccess CRM Gamification tool.
It is a common task to import data into CRM from another system on the condition that the export format is limited. How to use CRM Migration Tool (powered by SyncIT) when complex Excel files should be imported into Microsoft CRM?
We are proud to announce a new Relationship Charts version with lots of enhancements and features added: one is the Generation Templates functionality that allows users to have their charts automatically populated on defined events.
We want to thank all attendees for an active participation in the webinar! All questions were very practical and suggestions were extremely relevant. The next Relationship Charts online session is scheduled for July. Stay tuned!
The ability to evaluate and improve user adoption is an integral part of the successful CRM implementation and its efficient operation. Gamification Tool is a perfect solution to that issue.
This post summarizes our experience of performing migrations for CRM 2013. It outlines the tasks that need to be executed, and refers to the tools and useful articles that can be utilized to accomplish these tasks.
Evaluating Microsoft Dynamics CRM migration with the Scribe tool.
The post detailing the installation and use of the Microsoft Dynamics CRM 2011 instance Adapter. The adapter was built for migrating data between CRM 2011 instances in any hosting environment.
The code retrieves all web resources and then each line of the code is analyzed against a predefined set of patterns (regular expressions). Find the list of patterns specific for IE and old CRM API form, and examples of correct and incorrect code validation.
Microsoft CRM legacy feature check tool checks for any manifestation of CRM 4 SDK usage by combining reflection and plain text search in the code. The following post will give you a quick overview of the tool.
How we process your personal data