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WaveAccess at key industry events in Copenhagen

Published October 8, 2018

In September 2018, delegates from WaveAccess attended three leading tech events hosted in Copenhagen: TechBBQ summit, Danish-Russian IT conference, and the AI conference organized by Computerworld. Here is what we learned.

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TechBBQ

The WaveAccess team started their three-day visit to Copenhagen by attending the TechBBQ summit – one of the largest platforms in Nordics for startups, investors, innovative corporates, and advisers seeking new opportunities. Ilya Feigin, Founder and CTO of WaveAccess, joined a panel discussion on the implementation of Artificial Intelligence (AI) and machine learning (ML), where he and his counterparts from Spenderlog, 2021.ai and KPMG Denmark discussed the potential and obstacles for the practical implementation of both technologies.

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TechBBQ, September 24-25, 2018

Specific features of applying AI and ML in various industries have been illustrated by WaveAccess’ projects. Among them – developing a machine learning based analytics platform for a logistics company that is capable of assessing vehicles’ routes in a specific area and their conditions. By collecting data from an array of moving objects, the system helps make a non-linear prediction and build a real-time motion model, as well as evaluate the objects’ state to determine possible errors. It allows dispatchers to quickly make more informed and effective decisions. Which results in a reduction in the accident rate and minimizes the risk of vehicle breakdowns.

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Panel discussion “Implementing AI, what are the obstacles and opportunities to practical adaption”, TechBBQ

Another project, where Ilya Feigin demonstrated the nuances of applying machine learning, was delivered by WaveAccess for a company providing online booking of airline tickets. ML system was designed to optimize the call center work flow. After analyzing the data, WaveAccess’ specialists suggested the client to focus on predicting the probability of which customers, among others leaving requests on the website, are more likely to immediately pick up the phone. As a result, the highest-quality requests are put on top of the queue, and are assigned to the most efficient managers who have more chances to close the deal. The solution reduced the time of promising leads remaining on waiting list by three, as a result – sales increased by 17%, which was almost 3 times higher than the company’s initial expectations.

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Panel discussion “Implementing AI, what are the obstacles and opportunities to practical adaption”, TechBBQ

Conference by Computerworld

On September 26th, the WaveAccess team attended the "Kunstig intelligens: Bring din virksomhed ind i fremtiden" conference, dedicated to the practical application of AI and machine learning technologies in Danish businesses. The list of speakers included specialists from Alexandra Institute, 2021.ai, IBM, SupWiz, Microsoft  and WaveAccess. The event was arranged by Computerworld and brought together over 90 participants.

Vladimir Rybakov, Head of Data Science at WaveAccess, introduced an approach on how to efficiently organize ML development. Exemplified by WaveAccess’ projects implemented for diverse industries, the speaker unveiled the pitfalls that businesses come across most commonly, and suggested ways to avoid these obstacles or minimize their consequences.

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myQuiz at the Computerworld conference in Copenhagen

"Suppose you have a dataset and an intent to squeeze the most out of it. What’s next? You can try to implement a project with your own team alone, or engage a machine learning guru, or outsource the project entirely to a small development team or even an international vendor. But in any of these scenarios, there is a set of common challenges and nuances to be aware of, which, when neglected, can put the whole project at risk. Certainly, our approach is not the only thing that helps successfully implement the project – a strong motivated team with rare and complex competencies is also a must-have. But in practice most projects succeed largely due to a well thought-out planning and timely expectation management", Vladimir Rybakov commented.

We are glad to share the presentation by Vladimir Rybakov with you.

The presentation by WaveAccess was followed by a quiz with questions that allowed the conference attendees to learn about AI and machine learning successful application to real-world business problems. It was held by Ilya Feigin, who is the founder and thought leader behind the myQuiz platform for running quizzes online. Three winners were awarded technology prizes provided by WaveAccess.

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