Articles onsystem integration

Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed Maximum, an education company, to improve the work efficiency of a large-scale call center. Learn more.

WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for the Non-State Pension Fund BLAGOSOSTOYANIE. It allows the fund to personalize and improve communications with customers.

If you need to create a channel for the content distribution that you can use to transfer media files, MRSS is the format you need. Here we will describe an algorithm for obtaining data via Media RSS using the VideoElephant portal.

While working on e-commerce websites, developers often face the issue of implementing address verification features in contact forms. SmartyStreets provides a convenient API for verification, validation, and autocomplete of addresses.

The subsystem that is based on machine learning and fuzzy logic algorithms developed for the big telecom company in Russia to protect their web portal.

Sharing our experience on using REST API solution to implement a mechanism of data manipulation in SharePoint Online.

Meet us at Microsoft Convergence 2015! We cannot wait to see our partners and customers to share our insights and experiences, and also present our hot products that were enhanced with new features.

Evaluating Microsoft Dynamics CRM migration with the Scribe tool.

Our trixbox & CRM integrations has got a new feature - it can pop up caller's CRM form for a direct call to the extension, as well as for the call that is transferred from the queue to the extension.