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Technologies

Learn your customer better

Published August 2, 2013

With the new Game feature of WaveAccess CRM Gamification tool you can easily learn valuable facts about your customers between calls. Check how it works, and don’t miss a chance to install the tool!

Have you ever meet a situation when you engaged a person and thought I wished I knew more about him?
Do you remember what your customers look like? Do you know their current job position? Of course, all information about your customers is already stored in CRM, but do you know this information?

Now you can learn some valuable facts about your customers when you have five minutes between calls. There is a Game that will show you pictures of your customers and will ask about them. When your answer is correct you get points.

How does it work?

  • 1 CRM user starts a game with this special window in CRM CRM user starts a game with this special window in CRM
  • 2 Then the user gets a question about his customer. For example, “In what company does this person work?” Then the user gets a question about his customer. For example, “In what company does this person work?
  • 3 After 10 questions the user can see his total score: 1 point for each right answer he gave. After 10 questions the user can see his total score: 1 point for each right

Now and till the 1st of September you can install CRMGamification Tool for free!

The Game is the new feature of WaveAccess CRM Gamification tool that we are constantly improving and developing.

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