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trixbox & CRM integration

Our trixbox & CRM integrations has got a new feature - it can pop up caller's CRM form for a direct call to the extension, as well as for the call that is transferred from the queue to the extension.

July 19, 2010

eService & ChatOnline CRM Accelerator

eService & ChatOnline CRM Accelerator is a functional extension for Microsoft Dynamics CRM that provides live chat capabilities to eService portal engine and allows portal visitors and portal operators to communicate in real-time mode.

March 4, 2010

OnlineHelp functionality revamped

Now the screen sharing tool within OnlineHelp supports new following features

February 10, 2010
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