Just start typing...

Articles onc

Dynamic Context

A solution for a financial company. Artificial Intelligence based CRM collects customer information.

January 1, 2019

Integrating CRM and IP-PBX in an education company

Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed Maximum, an education company, to improve the work efficiency of a large-scale call center. Learn more.

November 29, 2018

Integration of PBX and CRM system in BLAGOSOSTOYANIE Fund

WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for the Non-State Pension Fund BLAGOSOSTOYANIE. It allows the fund to personalize and improve communications with customers.

November 5, 2018

Experience using Azure Cosmos DB in a commercial project

In this article, we will share with you our experience using the Azure Cosmos DB database service in a commercial project. We will tell you what the DB is for, and the nuances we came across throughout development.

July 6, 2018

17% sales growth by ML module for flights booking platform

Wholesale Flights, an American airline tickets booking agency, increased its sales by 17% after the introduction of WaveAccess’ Machine Learning module. Its algorithms use the data to predict the chance of a lead conversion.

June 19, 2018

How to resolve some Salesforce issues (Winter ‘18 release)

In this article, we overviewed three Salesforce issues encountered within the Winter ‘18 release along with solutions found by our development team.

January 18, 2018

Why are companies shelling out millions for blockchain?

We have reviewed the blockchain principles and opportunities, its applications, advantages and concerns around it to understand the business potential of this technology.

August 3, 2017

We were recognized as the 2017 Partner of the Year Award winner

Jisp – the award-winning solution in the Business Analytics category – is a shopping ecosystem that completely changes the way retailers communicate with their customers both online and offline.

July 10, 2017

Build tools review: Gulp, Grunt or else?

A quick overview of the most popular task runners and build automation systems.

May 4, 2017

Antifraud ML-based module

The subsystem that is based on machine learning and fuzzy logic algorithms developed for the big telecom company in Russia to protect their web portal.

January 1, 2016

Dynamics CRM Gamification Tool for Training Employees

A quiz game is the new feature of WaveAccess Dynamics CRM Gamification Tool that allows you to improve the sales team’s knowledge about customers or company products, increase employee engagement and improve CRM user adoption.

October 6, 2015

How to encourage highly competitive sales managers to collabor...

Thanks to WaveAccess CRM Gamification Tool, you can create a team environment and encourage sales team members with group goals and incentives. It is a Microsoft CRM gamification add-on that introduces game mechanics in your CRM.

September 8, 2015

Reducing clients’ waiting period during the call

It’s impossible to constantly expand the call-center or lose customers because of the large queues on the line. Our Gamification Tool for Dynamics CRM can help develop a highly motivated team by adding built-in incentives.

August 12, 2015

Close more deals faster with WaveAccess CRM Gamification Tool

Sales improvement means a highly encouraged team with initiative. Motivate your employees to close deals more quickly and optimize their workflow with a powerful WaveAccess CRM Gamification tool.

July 30, 2015
We use cookies to make your experience of our website better and assist in our marketing efforts. By continuing to browse or by clicking “Accept” you agree to our use of cookies as described in our Privacy Policy.

How we process your personal data

When you submit the completed form, your personal data will be processed by WaveAccess Services. Due to our international presence, your data may be transferred and processed outside the country where you reside or are located. You have the right to withdraw your consent at any time.
Please read our Privacy Policy for more information.