A solution for a financial company. Artificial Intelligence based CRM collects customer information.
Our solution for integrating Microsoft Dynamics CRM with a phone system based on the Asterisk engine allowed Maximum, an education company, to improve the work efficiency of a large-scale call center. Learn more.
WaveAccess implemented a solution for integrating Asterisk-based telephony with Microsoft Dynamics CRM for the Non-State Pension Fund BLAGOSOSTOYANIE. It allows the fund to personalize and improve communications with customers.
In this article, we will share with you our experience using the Azure Cosmos DB database service in a commercial project. We will tell you what the DB is for, and the nuances we came across throughout development.
Wholesale Flights, an American airline tickets booking agency, increased its sales by 17% after the introduction of WaveAccess’ Machine Learning module. Its algorithms use the data to predict the chance of a lead conversion.
In this article, we overviewed three Salesforce issues encountered within the Winter ‘18 release along with solutions found by our development team.
We have reviewed the blockchain principles and opportunities, its applications, advantages and concerns around it to understand the business potential of this technology.
Jisp – the award-winning solution in the Business Analytics category – is a shopping ecosystem that completely changes the way retailers communicate with their customers both online and offline.
A quick overview of the most popular task runners and build automation systems.
The subsystem that is based on machine learning and fuzzy logic algorithms developed for the big telecom company in Russia to protect their web portal.
A quiz game is the new feature of WaveAccess Dynamics CRM Gamification Tool that allows you to improve the sales team’s knowledge about customers or company products, increase employee engagement and improve CRM user adoption.
Thanks to WaveAccess CRM Gamification Tool, you can create a team environment and encourage sales team members with group goals and incentives. It is a Microsoft CRM gamification add-on that introduces game mechanics in your CRM.
It’s impossible to constantly expand the call-center or lose customers because of the large queues on the line. Our Gamification Tool for Dynamics CRM can help develop a highly motivated team by adding built-in incentives.
Sales improvement means a highly encouraged team with initiative. Motivate your employees to close deals more quickly and optimize their workflow with a powerful WaveAccess CRM Gamification tool.
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