CRM and ERP Solutions Expertise
Our strong experience in providing Customer Relationship Management and Enterprise Resource Planning solutions includes the development of CRM and ERP systems (both on-premises software and SaaS) from scratch, from small and highly tailored solutions for internal usage to complex business solutions for small- and mid-market businesses as alternative to heavy and expensive solutions from leading global producers.
Within the domain of CRM we provide the following services for Microsoft Dynamics CRM (ver. 3.0, 4.0, 2011, Online):
- Development services (custom business logic add-ons, functional extensions, new applications based on CRM system)
- Installation, deployment and configuration services for all kinds of CRM solutions
- Customization services (Forms, Reports design, deep customization to fit specific verticals and industries, business processes and workflow automation)
- Integration services - advanced customized integrations with any third-party solutions
- Extensive support, training and assistance services
We have developed six Microsoft Dynamics CRM solutions: among them OnlineHelp (advanced support tool for MS CRM users), OnlineShop (a web store implementation for Microsoft Dynamics CRM), Trixbox + Microsoft CRM integration and various other solutions. We also provide customization and integration services for existing CRM and ERP solutions, such as Microsoft Dynamics AX, Dynamics NAV, SugarCRM, TigerCRM, Salesforce.
The description of our projects is available upon request within the Customer Workspace.